Delivery
Our courier is a truly global company and can affect deliveries to pretty much anywhere.
STANDARD DELIVERY
DELIVERY OF FABRIC
NON-UK DELIVERY
We may not always have exactly the fabric you require in stock. If we don’t, please note that it may take approximately 20-25 days for manufacture and delivery.
Larger orders of fabrics (10m+) will be rolled and wrapped. Smaller orders will be folded and packed appropriately. If you have a specific requirement, please let us know and we will make every effort to accommodate.
We aim to deliver goods within 1-3 days if held in stock (all references to days are to business days, Monday to Friday, excluding Bank Holidays). If for some reason we are currently out of stock, we will immediately inform you and state a delivery schedule which will be subject to manufacture and any unforeseen delays.
In general terms, deliveries follow the guidelines as set out below. We use one of the World’s leading global delivery companies and all items will be sent using tracker numbers to keep all parties up to date with delivery status. A signature will be required on delivery.
A summary of our delivery options is as follows: (assumes goods in stock)
UK Delivery
Standard delivery: 1-3 days following placing an order (Mainland).
EU Delivery
Standard delivery: 2-3 days following placing an order (depending on precise location).
Standard UK delivery is designed to make delivery the following day to placing an order. We use couriers who operate tracking facilities. If these timelines are not suitable, please let us know and we will make every effort to speed up the process.
We are able to make deliveries to almost all overseas destinations as we use a global carrier. Clearly there is a differing timetable from one nation to another. Deliveries within the European continent and the United States are regular and can normally be relied upon for a high degree of accuracy in terms of local dispatch and delivery. Please contact us for a scheduling outline.
Costs for overseas shipping are calculated in conjunction with our couriers and shippers and are based on weight, size/volume and destination. Local import duties may be payable on receipt and UK VAT (20%) will automatically be deducted from total cost price for all orders being sent to non-EU countries. There may be instances where we will need to be in contact with you if the costs of shipping change in some way due to unforeseen events (fuel surcharges, weather events etc.). In all circumstances, delivery will require a signature for receipt of goods.
Our courier is a truly global company and can affect deliveries to pretty much anywhere!